05 / BEFORE YOU PRESS START
Good questions.
Clear answers.
Everything worth knowing before we start our game.
01What do you need to get started?+
An overview of your business, the website's goal and any materials you already have: text, logo or references. In our first conversation we clarify what is missing and the project scope.
02How long does a website take?+
A standard website has an estimated turnaround of 30 calendar days from the agreed start date, once the deposit and the required content and access have been received. Your proposal specifies the date based on the scope. If materials are missing or features are added, we agree any schedule changes with you before continuing.
03How do we choose the package and budget?+
In our first call, we discuss your goals and needs. I help you choose the right plan and we agree on the scope and budget. Start begins at €890, Level Up at €1,999 and Power Up at €2,990 for the minimum scope described in Plans. Automation is quoted separately because it depends on the process and tools. Domain, hosting, extra languages and external services are also specified in the proposal.
04Will I be able to update my website?+
We can provide a way to edit content if you need it. We agree on this when choosing the solution; you can also book maintenance for a website I have built.
05Will my website be ready for Google?+
The foundation includes semantic structure, titles and descriptions, mobile-friendly design and technical indexing requirements. Rankings also depend on content, competition and ongoing work; positions are not guaranteed.
06Can you automate any task with AI?+
First we review the process and the data it needs. If AI adds value, we test a solution with safeguards and human review where needed. If simple automation is enough, that is what we use.
07What happens after the included maintenance?+
Level Up includes three months of Web Care, then continues at €50/month from month four. Power Up includes six months of Prime with analytics and monthly reports, then continues at €99/month from month seven. Both renew monthly with no minimum term and with the terms expressly accepted when you sign up. You can cancel before the next charge. Blog posts and automation setup, maintenance and usage are separate services. Compare what each plan includes.
08Do you maintain websites you did not build?+
Offdev's maintenance service focuses on websites I build, so I can work with a known technical foundation.
09How do I book a call?+
From Contact, choose a date and time in the calendar. Then enter your details and briefly describe your idea. Your appointment is booked when you finish confirming it in Cal.com. If the embedded calendar does not load, you can open it in another tab.
10How do I pay for the project?+
Payment is split into two instalments: 50% at the start and the remaining 50% after you approve the website preview, before publication and access handover. The proposal sets out the scope, applicable taxes and terms before you commit. Booking a call does not require payment.
11When will I hear back from support?+
For clients with active maintenance, the first response arrives within two business days. Email support is available Monday to Friday, 9 am to 6 pm, mainland Spain time, excluding public holidays. We will explain the next steps and estimate the resolution time based on the issue. This is not a 24-hour support service.
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